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Whether you have questions about an order, want to explore wholesale opportunities, or just want to say hello, we're ready to assist. Expect a warm response within one business day.

Quick Answers

Common Questions

Find immediate answers to our most frequent inquiries below. For anything else, please use the contact form above.

Shipping Timelines

Gift Messaging

Returns & Exchanges

Most orders ship within 1-2 business days. Standard US shipping typically arrives in 3-7 business days. Expedited options are available at checkout.

Add a personal touch! During checkout, you can include a custom gift message for direct recipient shipping. No extra charge, just extra joy.

We want you to love your Zaney Jane items. Unused products can be returned within 30 days of purchase. Please see our full policy for details.